Redemption of all nuaxia honoraria is now processed via our honorarium administrator, Tremendous, Inc.
When you choose the incentive type, that incentive provider will have a contractual obligation to you to fulfil the incentive.
All questions following issuance are now administered by emailing email@example.com (please include your 'Reward ID' from your honorarium email in the subject line).
The Four Step Honoraria Process
1. Payments are normally processed in 2 weeks time following survey close.
2. You will then receive an email from firstname.lastname@example.org. Click 'View Reward' and the redemption webpage will open
3. After clicking 'Redeem' you will be presented with the payment options relevant to your country. Please double-check the displayed country and change if needed.
4. Following your selection you will receive an email with your honoraria of choice and detailed instructions on it's use.
When will I receive payment?
2 weeks have passed and I have not received my payment.
I received my email and my redemption region is not set correctly.
I received my honoraria email and I have a question about my chosen payment method.
Questions after redeeming your honoraria will be addressed by our honorarium administrator at email@example.com.
Please include your Reward ID from your honoraria email as reference.
I have received an incorrect payment.
Please get in touch with our colleague at firstname.lastname@example.org and she will get back to you as soon as she has investigated the issue.
How can I check my nuaxia account balance?
Please get in touch with our colleague at email@example.com and she will get back to you with the current status.
How can I redeem my account balance?
You may request a payout of your balance in full or in part anytime by sending an email to firstname.lastname@example.org. We will process your payment within two weeks following your request.