Redemption of all nuaxia honoraria is now processed via our honorarium administrator, Tremendous, Inc.
When you choose the incentive type, that incentive provider will have a contractual obligation to you to fulfil the incentive.
All questions following issuance are now administered by emailing (please include your 'Reward ID' from your honorarium email in the subject line).
The Four Step Honoraria Process
1. Payments are normally processed in 2 weeks time following survey close.
2. You will then receive an email from . Click 'View Reward' and the redemption webpage will open
3. After clicking 'Redeem' you will be presented with the payment options relevant to your country. Please double-check the displayed country and change if needed.
4. Following your selection you will receive an email with your honoraria of choice and detailed instructions on it's use.
When will I receive payment?
2 weeks have passed and I have not received my payment.
I received my email and my redemption region is not set correctly.
I received my honoraria email and I have a question about my chosen payment method.
Questions after redeeming your honoraria will be addressed by our honorarium administrator at email@example.com.
Please include your Reward ID from your honoraria email as reference.
I have received an incorrect payment.
Please get in touch with our colleague at firstname.lastname@example.org and she will get back to you as soon as she has investigated the issue.
How can I check my nuaxia account balance?
Please get in touch with our colleague at email@example.com and she will get back to you with the current status.
How can I redeem my account balance?
You may request a payout of your balance in full or in part anytime by sending an email to firstname.lastname@example.org. We will process your payment within two weeks following your request.