Raising the Bar: Our NPS Reaches 79
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We’re proud to share that our Net Promoter Score (NPS) has increased to 79 for the first half of 2026.
Building on an already world-class score of 73 in 2025, this improvement reflects our continued commitment to delivering scientific engagement that is relevant, practical and valuable for healthcare professionals.
More importantly, it’s the feedback behind the score that matters.
Recent HCP comments include:
“The current standard of the actions is very high. Continuing at this high level of quality would be ideal.”
“Excellent study, I would gladly conduct further studies.”
“Excellent information that I will reconsider current treatment protocols.”
These comments reinforce what we strive for every day: creating educational experiences that are clear, clinically meaningful and capable of influencing real-world practice.
We’re incredibly grateful to all the healthcare professionals who continue to engage with us, share their feedback and help us improve every interaction.
While we’re delighted to see our NPS continue to rise, our goal remains unchanged: to keep raising the standard of every HCP engagement.
Discover how nuaxia can support your next medical education initiative:
Find out more about our specialist services - Moore's Outcome Assessments, Educational Needs Assessments and Patient Impact Studies for the Medical Education sector
Contact us on: support@nuaxia.com
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